Ontrack Software support

Use our convenient online software support tool available 24/7. It offers comprehensive answers to your questions in an easy to use format.

This support tool offers you immediate answers to frequently asked questions that are product specific to meet your individual needs. It also offers online capabilities to address your needs.

Select your product below:

Software Products Please select a software product: Data Advisor EasyRecovery EasyRecovery DataRecovery EasyRecovery EmailRepair EasyRecovery FileRepair EasyRecovery Lite EasyRecovery Professional ODRN PowerControls

Support Offered by Email & Phone

Email questions to the Technical Support Team

Standard response time for support offered by email and phone 1 - 2 business days

Service provided in English language(s) during normal business hours 9AM-5.30PM GMT Monday-Friday excluding holidays

Telephone and email support is provided for the most recent version of the software only. Support for older versions can be addressed via our online software support tool above.