News Feed

CRM 'improves data management'

Category: Data management

1 February, 2010

Customer Research Management (CRM) helps organise staff and ensures all consumer contact is logged and taken into account in future correspondence. Joshua Weinberger, managing editor of CRM magazine, said that having a trained and capable staff can be the best way to boost customer retention while ... read more>>

Companies warned of fraud risk

Category: Data security

1 February, 2010

Businesses need to be more aware of the dangers of malware and fraudsters or face the possibility of lost data and earnings, it has been claimed. Alan Phillips, chief executive officer of 7Safe, said fraudsters are becoming more sophisticated in their methods and are creating phishing attacks tha... read more>>

Storage virtualisation 'could improve efficiency'

Category: Data Archiving

1 February, 2010

Data storage virtualisation could offer some significant benefits to businesses across the UK, it has been claimed. Dana Gardner, principal analyst at Interarbor Solutions, said in his blog for IT Director that many firms are at present only utilising up to 20 per cent of server space and as such, ... read more>>

Google to pay for data security info

Category: Data security

2 February, 2010

Search giant Google has announced plans to offer financial incentives to those who discover data security flaws in its new Chrome browser. Graham Cluley, senior technology consultant for Sophos, said the company will offer remuneration of between $500 (£310) and $1,337 to those who report vuln... read more>>

People 'should have learnt by now about online scams'

Category: Data security

2 February, 2010

It is disappointing that so many people continue to be the victim of only scams and phishing attacks, one data security expert has stated. Tony Neate, managing director of Get Safe Online, said it would have been nice for people to have learnt that data recovery costs and financial burdens placed... read more>>