Ontrack Data Recovery

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Database recovery

 
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We offer multiple service options and solutions for database recovery, inaccessible and/or lost database files including:

  • MS SQL Server
    6.5, 7.0, 2000, 2005, 2008*
  • SharePoint
    2001, 2003, 2007
  • Exchange Server
    5.0, 5.5, 2000, 2003, 2007
  • Oracle
    8, 8i, 9i, 10g, 11g*

We also can recover database files from the following:

  • MySQL
  • Visual FoxPro DBF
  • Interbase
  • Paradox
  • Sybase
  • FileMaker
  • Lotus Notes
  • BizTalk
  • Torn pages
  • Database error/ corruption
  • System table corruption
  • Dropped database
  • Suspect database
  • Corrupted .mdf

* Support for MS SQL 2008 and Oracle 11g is to be confirmed. Support for Oracle 8 is limited. Please contact us for more details.

The usual causes of database data loss are:
  • Hardware damage at the storage device level (hard disk, SAN or RAID).
  • File system level damage - controlled by the operating system, the file system stores and organises system and user files.
  • File level damage - data loss can occur within the file itself if the internal structure is corrupt.
Recovery process: Inaccessible files
  • Extract data if storage device is not operational.
  • Adjust or repair file system structures to allow access to the database files.
  • Recover RAW database fragments and rebuild database files.
Recovery process: Corrupt, missing or deleted data
  • Analyse complex internal structure of the database.
  • Report which items are recoverable (tables and rows, mailboxes, etc.), including deleted data.
  • Extract data from the corrupted database / information store and copy out to external USB drive.