Customer Advantages

Recognising that organisations and individuals have unique needs when data loss occurs, Ontrack Data Recovery services and software solutions have been specially designed to fit your requirements – big or small.

Whether you’re part of a large corporate IT department, small business, public sector entity or you need data recovery for your home computer, we can help.

Solutions for Every Customer

• Corporations / Businesses – From common hard drive crashes to complex RAID system disasters, Ontrack Data Recovery service engineers have an unmatched combination of experience and expertise to solve corporate data loss problems. A corporate support programme offers businesses streamlined processes, preferred conditions and discounts.
• Service Partners / Resellers / Referrers – IT contractors, consultants, computer repair businesses and other value-added resellers can offer world-class data recovery solutions to their customers through the Service Partner Programme. Build customer loyalty, enhance your service offering and grow your revenue!
• Home Computer Users – Whether you’ve lost files on your PC or Mac, digital camera, iPod or other MP3 player, mobile phone, PDA or flash drive, we have cost-effective solutions for recovering data from virtually any type of storage device. Or try one of our do-it-yourself software tools.

Ontrack Data Recovery Advantages

• Access a wide range of service options – Ontrack Data Recovery services can be provided remotely, in one of our cleanroom labs, or on-site depending on your data loss scenario. Utilise the industry’s fastest standard level of service or upgrade to Priority or Emergency service levels for the most urgent cases.
• Know your data recovery results before you pay – Why pay for data recovery if you cannot get back the files you really need? Each customer receives a complete file listing - that details which files can be recovered – BEFORE committing to recovery fees.
• Try our do-it-yourself recovery software – If your storage device has no mechanical damage, try one of the Ontrack Data Recovery Software tools to perform recovery right at your desk.