Customer Testimonials - Ontrack Software

"Whilst looking at refreshing the hardware platforms that run our MS Exchange email environment it was identified that not only should we replace the hardware but we needed to include a method of recovering individual mailboxes, messages, folders, calendar entries and the like from standard backup tapes.

We choose Ontrack PowerControls from Kroll Ontrack and it has proved itself to be invaluable already. It was very straight forward to install and intuitive and simple to configure and use. We purchased licenses for our 4 server (new) environment and all has been well until a user needed some folders restored from one of our old exchange servers we had decommissioned. This was quickly and efficiently resolved by Kroll Ontrack by use of a temporary free license we could use to get us out of a potentially tricky/costly situation. Excellent customer service from Daniel.

I would strongly recommend Kroll Ontrack for anyone who needs a robust and flexible restore facility for their Exchange environments with high quality customer services."

“Ensuring we have a compliant audit trail for business communications is a critical task. Previously restores were an arduous and complex task, which could take an administrator days to complete. Power Controls has helped to reduce the amount of time it takes to comply with compliance requests, and makes searching for specific emails a much easier tasks"

“The Engine Group have been using Ontrack Power Controls for over 3-years. We find this product invaluable in terms of disaster recovery and special migration projects. Being a Media company we have up to 600 mailboxes and two Enterprise Exchange Servers with over 150GB of email data. My IT Team feels this product gives them the edge over other similar products in the market and Windows exchange tools. We find using Power Controls is easy, very fast and has even brought data back from one of our older corrupted databases when Exchange could not. The ability to get mail back within hours without Exchange is a life saver!”

"I am a retired Police Officer, who at one stage was responsible for IT on a Divisional level and for giving first line support to over 300 users. I am always being asked about software I use or to support friends and neighbours with their IT problems.

About 10 years ago a friend of my son came to me in great distress. He thought he had backed up his University course work before formatting his hard drive for a new operating system installation. In fact, all he had done was to save four or five empty folders. I was asked if I could help, as he needed his work for a job interview the following day. It was then I discovered Ontrack’s Easy Recovery software. Within minutes of downloading Easy Recovery I was already recovering the lost work and within a very short space of time, I had recovered all the lost work and a few extra files he had downloaded from the web, much to his embarrassment.

He was able to attend his interview with the confidence that his work was now secure and I was pleased to hear later that he got his first job in software engineering. News spread and I had a waiting list of jobs to be done for others in the same difficulties. I am now Chairman of a local Royal British Legion Branch and a member of the County Committee. I offer free I.T. support and file recovery to members whose ages range from 55yrs to 95 yrs, but all as keen as those many years their junior, to learn new IT skills. To recover their precious photos and files, after they had been told by 'so called experts' were gone forever, is a joy in its own and well worth the effort. I’m sure many think of it as a black art form and are somewhat bemused when I tell them how easy it is using Ontrack’s Easy Recovery software. I have used it for over 10years now and wouldn’t leave home without it in my tool kit. No other comes near and I would recommend it to anyone."

"When our email server failed and it was discovered our backups were corrupt, I attempted to recover the mailboxes, contact lists and calendars for over 150 staff. Unfortunately when conventional recovery methods failed I was convinced there would be no way of recovering vital information for teaching and admin staff at Valentines High School. Then I discovered Ontrack PowerControls v5.0 and within an hour of installing the demo software I was viewing emails, contact lists and calendars I thought had been lost for good. The next day I called to place an order for the full version of PowerControl and was very impressed by how professional and efficient the staff at Kroll online were. Within a couple of hours of my first phone call I had PowerControl installed and I was recovering emails, contact lists and calendars I thought would never see again."

"I lost an important backup archive whilst travelling in South America without any data recovery software. Already a European customer of Ontrack, I thought I’d email them with the details of my dilemma. To my surprise, they responded with a download link to the latest version of EasyRecovery Professional within minutes, allowing me to download and install their software and recover my file within the hour. This is a company that truly knows the meaning of service!"

"Ontrack EasyRecovery saved me a month of work. In moving a folder from one location to another, I accidentally deleted a months worth of work - it was a catastrophe. I tried to use other tools, such as Unerase from Symantec and Undelete from Microsoft - but they let me down. Then I tried your program...I was able to recover all my work from that month! You can't believe how extremely happy I was. Thanks to the people of Ontrack (especially the engineers responsible for the development of EasyRecovery)!!"

"Just to say 'thanks'. I've just purchased and used EasyRecovery and brought back a 'lost' partition from beyond the grave... five Gbs of personal and business data stretching back a couple of years. Great, simple to use software... Thanks again."

"Perfect... It all came together very nicely. I could not have restored the mail (1 server, 250 mailboxes) without their product (PowerControls). It is a true blessing."

"Thanks to Ontrack, our Exchange mail is back online again. ADRA is a humanitarian development and relief agency operating in 120 countries, and email communication is a crucial part of our operations. You can imagine our stress last week! Engineers at Ontrack that I spoke with helped to alleviate that stress and put us at ease by their confident tone and professional attitude. The team is great and a pleasure to work with, and the recovery tools you use are priceless. You can be sure that we will speak highly of Ontrack’s capabilities to everyone we network with!"

"Many thanks to Ontrack Data Recovery for turning an absolute disaster into a minor inconvenience. Your "EasyRecovery" software has enabled me to retrieve all of my back up data, from a corrupted USB hard drive. Loosing this data would have had serious consequences both personal and professional. I also thank you for the superb support you gave me by telephone."